Terms and Conditions


HOOPLA TOTE BAGS is registered in Australia. ABN: 68314366131


The use of this site is governed by the policies and terms and conditions as set out below. Your use of this site and/or placement of an order indicates your acceptance of these policies and terms and conditions. These terms and conditions shall supersede any prior terms or conditions included with any purchase order, whether or not such terms or conditions are signed by HOOPLA TOTE BAGS.

HOOPLA TOTE BAGS reserves the right to amend and/or update these terms and conditions at any time without notice.

By ordering or registering with hooplatotebags.com you grant us the right to add your contact details to our mailing list. From time to time we may contact you about special offers and new products. You can remove yourself from our mailing list by either unsubscribing via a newsletter link or by contacting us at hello@hooplatotebags.com


Your receipt of an electronic or any other type of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. HOOPLA TOTE BAGS reserves the right at any time, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment. Customers placing orders over a certain amount may be asked to provide additional information or verification before their order is accepted for processing. HOOPLA TOTE BAGS does not accept orders, on its retail site, from wholesalers or any other customers who intend to resell the products offered by hooplatotebags.com. Only approved wholesalers are permitted to on-sell product.


Subject to any applicable law that cannot be excluded, HOOPLA TOTE BAGS and its related entities will not be liable to you or any other person for any non-excludable direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from or in connection with products or services available or supplied to you, or on your behalf, through this website.

For all other claims or liability, as far as permitted by law, the maximum liability of HOOPLA TOTE BAGS and its related entities for any loss, damage or claim whatsoever arising out of or in connection with this website, these terms and conditions, any products or services available or supplied to you, or on your behalf, through this website will be $100.00 in aggregate for all claims by a customer. HOOPLA TOTE BAGS and its related entities will not in any case be liable for any lost profit (direct or indirect), deletion or corruption of electronically or digitally stored information or incidental, consequential or special damages arising out of or in connection with this website and the content and the products and services available or accessible on the website.


HOOPLA TOTE BAGS is not liable for any losses or damages caused by this website or any other website linked to or from this website. HOOPLA TOTE BAGS reserves the right to refuse any order without giving reason. Should we choose to cancel an order we will make reasonable attempts to contact you using the details you provided. All refunds will be issued using the same payment method as the original order.


Images, text, site design, logos, graphics and any other content and software on this site, including their arrangement, selection and assembly, are the intellectual property of HOOPLA TOTE BAGS. You may only use the materials on this website for your personal social media use only. Except to the extent permitted by relevant legislation, you must not copy, use, modify or transmit, store, publish or distribute any material on this website or create any other material using material from this website, without obtaining our prior written consent.

We reserve our rights to enforce our intellectual property rights for any unauthorised use or infringement of our rights in any of the materials on this website. 


HOOPLA TOTE BAGS makes no warranties, representations or statements or guarantees (whether express or implied) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.


Colours of products are as accurate as the website allows and may differ slightly to the actual product due to the nature of photography and/or monitor colour calibration.

In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or oversight, HOOPLA TOTE BAGS shall have the right to refuse or cancel any orders placed for products listed at an incorrect price. If your credit card or Paypal account has already been charged for the purchase and we then cancel the incorrectly priced item from your order, HOOPLA TOTE BAGS shall, as soon as possible, issue a credit to your card or Paypal account, in the amount of the charge.


All domestic retail orders are shipped via Australia Post and upon ordering customers automatically give authority for their order to be left unattended at their delivery address. HOOPLA TOTE BAGS will only replace orders sent using these methods provided the order is proved lost in transit by the delivery service company.

From time to time factors such as order size, weight and/or shipping address may require us to ship via another method. HOOPLA TOTE BAGS reserves the right to change your shipping method in these cases without notice to you and will provide you tracking details for the new carrier once shipped.

All delivery times provided by HOOPLA TOTE BAGS are estimates only. HOOPLA TOTE BAGS will not be liable for late deliveries and/or any loss or damage relating to late deliveries.

In the event that an item you have ordered is out of stock, HOOPLA TOTE BAGS will make all reasonable attempts to notify you using the details you provided. If HOOPLA TOTE BAGS is unable to contact you we reserve the right to refund you for the out of stock item and proceed with your order. By agreeing to our terms and conditions you acknowledge all information set forth under our Australian and International shipping pages. 

Please note that HOOPLA TOTE BAGS is unable to grant specific delivery requests such as “Deliver between 10-12pm” or “leave parcel in back yard”. HOOPLA TOTE BAGS is not responsible if your delivery instructions are not followed.


Returns for refund or exchange will only be accepted if they are in new condition, unless goods are being returned as faulty. We recommend sending returns via Registered Post as HOOPLA TOTE BAGS is unable to accept responsibility for items lost in transit. Gift Vouchers and promo codes cannot be applied to exchanges. Returns must be made within the timeframe listed on our Returns page unless faulty. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided.

Any items, unless faulty, returned outside of our returns period, or items returned damaged, and/or dirty (unless faulty), will be the responsibility of the customer to retrieve. HOOPLA TOTE BAGS will not return these items to you.

Ordering from hooplatotebags.com indicates acceptance of our full Refunds and Returns policy, which can be viewed here.


The shipping address for your order is shown in the checkout and on your order confirmation email. In the event that you entered an incorrect address, or did not update your address details, HOOPLA TOTE BAGS cannot accept any responsibility and is not liable for any associated loss.

Address changes can only be accommodated before an order is printed. 


Prices are subject to change at any time without notice. HOOPLA TOTE BAGS does not offer reimbursement of the difference for any items purchased immediately prior to the launch of a sale, whether the sale has been advertised or not.

There may be duties and taxes added to your package by the destination country. These duties and taxes are not included in your order total but must be paid separately by you upon delivery. All credit cards are charged in Australian dollars. All non-Australian currency figures are approximations only.