Shipping Info

Coronavirus and shipping times

Due to the worldwide corona virus pandemic, we are experiencing delays in shipping, domestically and internationally. Postage within Australia seems to be taking up to a week longer than normal so you can expect your bag might take two weeks from the date of your order to delivery. We email the tracking details as soon as your parcel is sent so please keep an eye out for this and follow the progress on the Aus Post website. 

International parcels are slightly more difficult to confirm. If your delivery address is outside Australia, please be mindful that it could take up to eight weeks to be delivered.

Cost of Shipping 

Within Australia 

For orders within Australia, shipping is free 
 
Within Malaysia 
For orders within peninsular Malaysia and east Malaysia, shipping is free. 
 
Outside Australia and Malaysia 
International orders of $200 AUD and above are charged a flat rate of $40 AUD. For orders under $200 AUD, a flat rate of AUD$25 is charged. This is for all countries outside of Australia, except Malaysia (see above). 

 

Delivery Time 

Standard shipping within Australia takes 5 to 7 business days - unless otherwise agreed in writing. All Australian orders using 'standard shipping' are delivered using Australia Post.  

Standard international shipping takes 5 to 15 business days. All international shipping is delivered using the 'Standard International Airmail'. 

All orders will be dispatched within 72 hours of being received.  

 

International Shipping Terms 

All international shipping must be signed for on delivery. International customers may be liable for any customs, duty, taxes, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel.  Hoopla Tote  Bags  will not be liable for any customs or import duties and taxes.